×
  • Home
  • UX/UI Projects
  • Graphic Design Projects
  • Contact
  • Usability Banco Estado App | Freelance


    I analyzed the main sections of the Banco Estado app looking for improvements in its flow and interface, based on the criteria of the Nielsen Heuristics and usability aspects, below I present the problems detected and their possible solutions.

    Inconsistency in Call to Action

    It can be seen in the different screens that there is a lack of standardization of the Call to action, differing in width, height, borders and fonts. This could make the user suspicious of buttons that may look like external advertising offers, such as the “Sign up” or “Save here” Call to action, in addition to the fact that the latter does not have vertically aligned typography.

    Possible solution Standardize the Call to action in main, secondary and optional button, using the same typography and dimensions, but varying in 3 colors depending on its functionality.

    Lack of pagination

    In the Notifications section, there is no pagination or indication of the user's location, it is not possible to know the number of pages with notifications that are available.

    Possible solution Create pagination so that the user can locate himself within the Notifications. The left arrow is removed on page 1 as it is of no use.

    Missing option to clear notifications

    There is no alternative to clean the different notifications that the user receives, so they accumulate over time and the only way to empty them would be to review them one by one, which is a waste of time for the user.

    Possible solution Implement the Select and Delete buttons to be able to empty all the notifications accumulated in all the categories.

    Contact filter optimization

    When wanting to filter the contacts in "Transfer to third parties" only the filter that can be changed appears, the current filter type does not appear. Both options should appear.

    Possible solution Make the pop-up have both filters visible.